All you need to know about the
Integrated Managed Care System.
the future Integrated Managed Care
Our System is ideal for:
01
Patients
Overview
Patients no longer need to worry about remembering their potentially complex medical history or being prescribed incorrect medication or treatment that has been ineffective in the past.
Benefits
- Holistic care.
- True multidisciplinary team approach.
- Advocating on their behalf.
- Fast action on abnormalities.
- Less repeating of past conditions and admission (time consuming).
- System talking on their behalf even when they can’t (emergency).
- Nursing care back to basics - next to the patient’s bedside.
02
Multidisciplinary Teams
Overview
Multidisciplinary teams no longer need to risk miscommunication or stress about contingency and consistency of approach when treating patients as all data is accessible from a secure, centralised system.
Benefits
- Holistic approach to patient care.
- Patient care being on one track and every one climbing onto that one track.
- Less paperwork.
- Less time not attending to the patient.
- Missed by one can be picked up by another.
- No more papers, printing and locked cupboards (popi act).
- Being accountable as there treatment is transparent.
- Being able to follow up at a click of a button on how their patients are doing (birds eye view).
- Being informed by flags of abnormalities.
- Access to incidents and the management thereof.
- Attending to worried family members and giving feedback without long conversations over the phone.
- Taking research to a new level.
03
Medical Aids
Overview
Medical aids now have more transparent and reliable access to patient and treatment data, allowing effective monitoring and standardised reporting on all aspects relating to a patient's well-being.
Implementing managed care, at long last:
- Getting transparent access to patient care.
- Ensuring quality care at a low cost.
- Less paperwork.
- Also being able to advocate for the patient.
- Distinguish between use and misuse of the medical aid.
- Identify patterns in treatment and standardize best practises.
- Getting involved with research.
- Managing their practices better with any trends found.
04
Research and Development
Overview
Research and development teams now have access to in-depth statistical analysis capabilities, marketing insights and medical aid use data.
Statistical analysis on:
- Medication
- Medication vs. symptoms
- Admissions
Marketing
- When to alert
- When promote you facility for what
- Showing existing patters
Medical Aid Abuse
- Frequent admissions for trivial issues
- Facility hopping
- Automated DSM's and assessments
- Implementing managed care according to the medical aid act
We have successfully implemented our system:
In the health care system, we have encounter a few struggles:
- Receiving the whole picture of the patient, being treated, and medicated by different Dr’s.
- Transferring the patient to another unit is a lot of paperwork.
- Intake and output abnormalities was reacted on too long.
- Vital signs abnormalities not acted upon.
- Dr taking over treatment of the patient had to start over, as there was no documentation.
- Personnel being buried in paperwork and not active attending to patients.
- Incidents managed by management and the change does not happen on ground level, follow-up incidents is difficult to keep track of and the long-term change is not seen only assumed or even lost track of.
- There were MDT pulling at different ends of what they felt was good for the patient and it ended up being to the detriment of the patient
- Statistics for research within SA was unobtainable.
- Doing marketing was basically shooting in the dark and see where it lands.
The system systematically resolved all of this:
- The whole picture gave the foundation for the personnel to advocate for the patients.
- Transferring the patient can now happen at the push of a button, the transfer facility can see everything that has been done up to this point.
- The intake and output is loaded and calculated to flag any abnormalities.
- Vital sign abnormalities were flagged and action are prompted.
- With the transparency of the system, a simple transfer of the patient gave the new dr an overview and details of where the previous dr was at and already tried and where to continue the treatment.
- Personnel had a system doing the grunt work and the personnel now have the time to hold a hand and comfort and sad or anxious patient.
- The system is created that the personnel themselves have to load the incident, they have to disclose the actions they put into place to mitigate this incident from happening and then the system prompts the personnel to come up with the solution. Management will just confirm and adapt results. This lead to the responsibility being shifted and taken by the personnel and not only by management.
- MDT all came to the same table and working together to treat the patient.
- Statistics is now an endless possibility, even just seeing the escalation of the use of the system was evident after implementation. Now we can start drawing real time statistics.
- Marketing is now a pin point process, after acknowledging the feedback and statistics marketing can now be specific and defined.
Benefit Summary
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Better Health Care
Better Health
Improved Efficiencies
Better Decision making
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